Refunds at Nurpu are provided for approved returns involving damaged, defective, or incorrectly delivered products.

Once the returned product is received and inspected, the refund will be processed to the original payment method.

Refunds may take 5–7 business days to reflect in your account, depending on your bank or payment provider.

Shipping charges may be non-refundable unless the issue was caused by an incorrect, damaged, or defective product delivered by Nurpu.